FAQ

The digital versions of your annual statement are being send every February. You will receive your annual statement on the mail address you have provided. You don’t have an e-mail address? In that case we will send your annual statement by mail.

In the Netherlands, most employment agencies accommodate their temporary workers in phases. This is called the phase system. The longer you work for the employment agency, the more rights you will establish. The phase system consists of three phases:

Phase A: with a length of 78 weeks
Phase B: after 78 weeks, 1ToDrive is obliged to offer the temporary worker a fixed term contract. Within 4 years, there’s a maximum of 6 fixed term contracts.
Phase C: in this phase you will get an indefinite contract.

We would love to personally meet you! Who are you, what is your passion, what are you looking for in a new job and what makes you happy when it comes to your new job? We find it very important that your job makes you feel happy, every day! Therefore we would like to know as much about you as possible.

Please fill in the open application form at our website. We will contact you as soon as possible to make an appointment.

Ofcourse it is also possible to visit one of our establishments. The opening hours are from 9:00 am to 5.30 pm. Please bring:

• A valid ID
• Drivers license
• A recent CV

Always call your contact person at 1ToDrive at least one hour before the start of your work day to call in sick. As an employer, 1ToDrive is responsible for reporting to the UWV or the Arbo. If you become ill while working, inform your supervisor and call your contact person at 1ToDrive once you go home.

Depending on your contract the first day or the first two days of illness count as waiting day under the health insurance, so you are not entitled to sick pay. If you call in sick late, we can only hand in a sickness notice the next day. This means that you have an extra waiting day.

1ToDrive collaborates with ReFit to be able to guide you during your period of illness. On the first day of illness, but also during the rest of your illness period, 1ToDrive or ReFit will contact you on a regular basis. It is therefore important that you remain easily available, so that the user company can be kept informed about how you are doing too.

If you are recovered, you are obliged to report this to your contact person at 1ToDrive and the casemanager of ReFit immediately. If you report that you are sick or have recovered late, inaccurately or you omit this, it can affect your salary payment. The complete Sickness Absence Regulations is included in Appendix 3 of the Staff handbook.

If any of your details change, such as your address, your last name in case of marriage, or your bank details, you can pass on your information in writing. Please send us your changes to info@1todrive.com. Or please visit our office.

The payment date is the day that 1ToDrive transfers the money to your bank account. Our experience is that you usually have your money two days after the payment date. Often, around holidays, a delay can occur during payments. Please keep that in mind.

Do you have any questions about your salary?

If you have any questions please contact the staff at your location. We are always there for you to answer your questions quickly and professionally. You can reach our offices via the contact details or via e-mail: info@1todrive.com.

The Collective Labor Agreement to which your employer is affiliated, partly determines your salary. On top of your gross salary, you are also entitled to, for example, payments for overtime, irregular hours, days off due to a reduction of working time (the so called ADV-days, salary raises and expenses.

1ToDrive treats you in exactly the same way as other employees. With a temporary employment contract, you are also entitled to a holiday allowance. This is 8% of your gross salary. We calculate the holiday allowance by looking at your days worked per year, including any holidays. You do not accrue holiday allowance on your paid overtime, travel expenses or other expense allowances.

Normally, the employer and employee come to an agreement about the gross salary. In case of a temporary employment contract, what is left of the gross salary (the net salary) also depends on social contributions and tasks. In addition, there are other factors that determine the amount of the net salary. Think of any accommodation costs and surcharges.

You will receive your digital payslip at the e-mail address you have provided. Do you not have an e-mail address? Then we send the payslip every 4 weeks by e-mail. You receive digital payslips on Friday (with the exception of public holidays). Do you receive the payslip by mail? Then the time of receipt depends on the mail delivery.

We advise you to apply the wage tax credit to the employer where you earn the most. Are you employed by only one employer? Let them apply your wage tax credit.

Everyone is entitled to vacation. That is of course no different with a temporary employment contract. 1ToDrive will simply pay you on recognized holidays in The Netherlands. And in some cases you can take special leave. You are building up reservations for the continued payment on these days. The level of these reservations is stated on your payslip.

If you work full-time at 1ToDrive all year round, you accrue 25 days of paid leave a year. If you do not work full-time, you build up a proportionate part of it. In addition to regular leave days, 1ToDrive also builds hours on an annual basis for one paid day of so-called 'short-term absence’, such as visits to doctors and dentists.

If you want to take a paid leave, this will of course have to be discussed with your contact person at 1ToDrive at least two weeks in advance. If the company where you are working agrees, the accumulated days off are paid, with a maximum of the amount that has been built up so far.

Your holiday allowance will be paid in May.

The ABU CLA has two retirement plans: the Basic Plan and the Plus Plan. Whether you are building up a pension and under what kind of plan depends on the duration of the work. Below is an explanation of the two plans.

The Basic Plan (Phase A)

If you are 21 years or older, employed in phase A and employed at least 26 weeks at an employer in the personnel services sector, you will build up a pension in accordance with the Basic Plan. The basic plan is a savings plan. Participants save 4% of the gross salary as pension capital. 1ToDrive pays the full premium. Nothing is deducted from your wages.

The Plus Plan (Phase B)

If you are working in Phase B, you build up a pension in the Plus Plan. In this plan, you build up a pension in a defined contribution plan that is based on a premium of 12%. Two-third of the premium is paid by 1ToDrive; you pay one-third. There is also a surviving relatives’ pension and the fund pays the premium in case of disability.

Do you want to know more about your pension? Please visit: www.stippensioen.nl

You can report complaints or problems to your 1ToDrive contact person. Depending on the nature of the complaint (administrative or work related) we make every effort to find a solution.

We can check for you which hours the client has passed on. Is this number not correct according to you? Then inform us of the worked hours/accommodation costs (preferably substantiated).On this basis we contact the client to resolve this.

1ToDrive is your legal employer. All forms that the employer must complete, you can e-mail to info@1todrive.com. Do not forget to mention your name. 1ToDrive fills in these forms for you and sends them back. To you or to the relevant authority.

If your file is complete, you will receive your final payment 8 weeks after termination. In order to pay your final bill it is important that 1ToDrive receives the signed declaration of posting back.We keep any outstanding costs at these reservations. Consider the costs for work shoes or a training agreement. Of course we will inform you about this.

When you work in the Netherlands, you are legally obliged to arrange health insurance with a Dutch health insurer. 1ToDrive arranges health insurance for all its employees at HollandZorg. This insurance always reimburses the most essential care, including hospitalization, emergency care and the doctor.

As an employee of 1ToDrive, you are registered at HollandZorg by default. You can only deviate from this scheme if you can provide proof that you have a health insurance elsewhere in the Netherlands. Thoroughly discuss this with your contact person at 1ToDrive and always ask for a written confirmation.

After termination of your employment your health insurance will be ended automatically. Ofcourse it is possible to continue your health insurance. Therefore you have to arrange this with HollandZorg yourself. In this case you can no longer take advantage of the collective benefits.

For more information about the health insurance, please contact us or visit www.hollandzorg.nl.

Besides healthcare in the Netherlands, you can also get medical care reimbursed in your home country. Hand in form E106 at your health insurance company in your home country. With the form E106, your partner or children, living in your home country, can receive healthcare if they have no income. Form E106 can be requested through your contact person at 1ToDrive.

If you come to the Netherlands to work, you need a place to stay. 1ToDrive offers its employees the possibility to make use of communal living. Please keep in mind that you have to share your living space with several people.

If you decide to make use of communal living via 1ToDrive you therefore pay housing costs. These costs will be deducted from your salary. During your holiday and/or leave the room will be reserved and the cost will be cleared with your salary. In some cases, it is possible to use a part of your gross salary to reduce your housing costs. Ask your contact person at 1ToDrive for the conditions.

When you decided not to make use of our accommodation anymore, you have a 4 week notice period.

Driving time and rest period is subject to a number of rules.

Daily rest period

The regular rest period is a period of 11 hours uninterrupted rest. This rest period may be divided in two periods: the 1st period must be at least 3 hours uninterrupted and the 2nd must be at least 9 hours uninterrupted.

Within each period of 24 hours after the end of the previous daily rest period or weekly rest period a driver shall have taken a new daily rest period.

If the portion of the daily rest period which falls within that 24 hour period is at least nine hours but less than 11 hours, then the daily rest period in question shall be regarded as a reduced daily rest period. A driver may have at most three reduced daily rest periods between any two weekly rest periods.

When drivers are engaged in multimanning they must have taken a new daily rest period of at least nine hours within 30 hours of the end of a daily or weekly rest period.

Weekly rest period

‘Weekly rest period’ means the weekly period during which a driver may freely dispose of his time and covers a ‘regular weekly rest period’ and a ‘reduced weekly rest period’.

The regular weekly rest period means a period of at least 45 hours uninterrupted rest. The reduced weekly rest period means any period of rest of less than 45 hours which may be shortened to a minimum of 24 hours uninterrupted rest (though compensation before end of the 3rd week in a row).

In any two consecutive weeks a driver shall take at least two regular weekly rest periods, or one regular weekly rest period and one reduced weekly rest period of at least 24 hours.

A weekly rest period shall start no later than at the end of six 24-hour periods from the end of the previous weekly rest period.

Daily driving time

The daily driving time should not exceed 9 hours. Twice a week, this may be extended to 10 hours.

Uninterrupted driving time

After a driving period of 4,5 hours a driver shall take an uninterrupted break of not less than 45 minutes, unless he takes a rest period. This break may be replaced by a break of at least 15 minutes followed by a break of at least 30 minutes over the same period.

Weekly driving time

The weekly driving time shall not exceed 56 hours.

Two weekly driving time

The total driving time during any 2 consecutive weeks shall not exceed 90 hours.

Yes. When you’re working for us, we arrange a citizen service number, your health insurance and, if desired, also your accommodation.